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General Data Protection Regulation (GDPR)


On May 25, 2018, the European Union's General Data Protection Regulation (GDPR) will go into effect across all European Union markets. We believe this presents a new opportunity for marketers to strengthen their brand loyalty by focusing on consumer privacy while delivering amazing experiences. Think of it as experiential privacy — having privacy be a key part of the customer experience, through relevant privacy notices presented in context and choices that are on brand. More info about GDPR.

Privacy Policy

Athensofficialtaxi.gr is committed to ensuring that your personal information is treated with respect and will be referred to as "We", "our" and "us" in this Internet Privacy Policy.

How do we protect your information?
We only use your information to fulfill our obligations to you and for management purposes.
We will only disclose sufficient information to our drivers and subcontractors to enable them to provide the required service.
We will never sell or disclose your information to any third party unless required by authorities.
We use a security certificate to protect your personal information.
Our staffs have access only to the information needed to do their job.


What kind of information do we collect?
Any information you submit on a form can be collected and stored by the web or database server in order to improve our operations and provide the best possible service.
Personal information we will collect about you may include your name, address, telephone number, gender, email address, IP address location, your travel, flight and accommodation details.
As with most websites, we automatically collect some information about your computer to analyze how our customers use our site. This information includes the IP address and details of your web browser.
Email and site communications are archived until they are no longer required and are immediately deleted upon completion of your request.

How we collect your data information?
Your personal information may be collected, when you complete an application, consent, purchase, and account sign-up or similar form in paper, via our website or otherwise, when you contact us to make a query or request.

Reservation form:
When you make a reservation via our reservation form, created automatically an account in our website.
You may login to your account in order, to have a copy or correct your personal details which we will have in our platform.
This account will be deleted after at the end of your transfers.
Email & Contact form:
When you send us an email, or request we will use your email address to reply to your request/question, and we will store your communication and our reply in case we correspond further.
Beyond our initial reply, we will never use your email address to send you any unsolicited message or information, nor will we share it with or sell it to anyone else for such use.

Disclosure of your personal information
If you are providing reviews to us, we may use and disclose such feedback for any purpose, provided we do not associate such feedback with your Personal Information.
We may disclose your information to a trusted third party for the purposes set out in this Privacy Policy.
We will not disclose your sensitive information without your consent, unless there is a need to disclose such information in accordance with the Privacy Act or any law.

Automatically Collected" Information:
When you use the Service or open one of our HTML e-mails, we may automatically record certain information from your web browser by using different types of technology, including "clear gifs" or "web beacons." This "automatically collected" information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after the Service, the pages you view on the Service, and the dates and times that you visit, access, or use the Service. This information is gathered for all users.

Do we use cookies?
Yes. Cookies are required to provide interactive functionality.

What information do we send?
Messages generated while using our site, such as booking confirmations, clarification emails (where required), until your request has been processed.
Emails that inform you of the progress of your booking.

Security
We follow strict security procedures in the storage and disclosure of your personal data, and to protect it against accidental loss, destruction or damage.
The data you provide to us is protected using SSL technology.
Even though we have taken significant steps to protect your Personal Information, no website, including us, can fully eliminate security risks to Personal Information.
If you suspect any misuse or loss of your personal information please contact us immediately.

Access to & Correction to your Personal information.
By law, you are entitled to a copy of the personal information we hold on you.
You have a right to access your personal information, subject to certain exceptions provided for in the Privacy Act.
We request that you keep your personal information as current as possible.
You may login to your account in order, to have a copy or correct your personal details which we will have in our platform.
If you otherwise make a request for us to correct your personal information, we will respond to your request within one month and if reasonable and practicable, correct the information in the manner requested. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you make a request for us to delete your personal information before at the end of your transfers, then we not be able to provide our services and we will cancel your request for your transfers.
If we refuse a request to correct personal information, we will give you a written notice setting out the reasons for the refusal and how you may make a complaint and take reasonable steps to include a note with your personal information of the fact that we refused to correct it.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Complaints to the competent Data Protection Authority.
If you wish to file a complaint on how we have handled your personal data, you may contact with us will investigate the matter. If you are not satisfied with our response or you believe we are not processing your personal data in accordance with the law, you can complain to the Hellenic Data Protection Authority www.dpa.gr or any other co-competent Authority as per GDPR. Visit their website for further information.

Changes to our privacy policy
Our Privacy Policy may change from time to time and any changes to the statement will be communicated to you by way of an e-mail or a notice on our website. Your continued use of our website after any change in this privacy policy will constitute your acceptance of such change.

Contact
If you have any questions about this Policy or would like to request access to your Personal Information, please contact us at: Dit e-mailadres wordt beveiligd tegen spambots. JavaScript dient ingeschakeld te zijn om het te bekijken.

 


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